Sales Support Officer
Are you eager to become a part of the globally renowned player in the maritime industry? Do you feel like a fish in water providing high-quality support to your customers and colleagues? Apply now!
Are you eager to become a part of the globally renowned player in the maritime industry? Do you feel like a fish in water providing high-quality support to your customers and colleagues? Are you administratively strong, analytical, well-organized and accurate? Do you come from the shipping industry? If so, we have a fantastic opportunity for you! Don't wait—embark on your new journey with us today!
On behalf of our client, MARPRO is looking for a Sales Support Officer to join the company’s Sales Support team, in the Commercial department.
The Sales Support Officer plays a dual role. First, the Officer, along with the team, provides accurate and timely administrative support to Account and Sales Managers for a portfolio of customers. Second, they serve as a liaison between the customer, sales, and various cross-functional departments to address operational issues.
Key duties
- Provide administrative and sales support to the Account Manager and/or Sales Manager
- Support on daily issues and questions
- Follow up on workflow and NVR list
- Participation with weekly sales meetings
- Daily use of NOVA and AQUA systems
- Contribute to dispute resolution with pricers and back-offices
- Provide assistance on root cause analysis
- Handle all quotation requests from customers (and account managers)
- Follow-up on quotations
- Accurate filing of quotations, including FMC filings
- Provide feedback to the Trade
- Present business cases to HO and Trade
- Promotion of group services and non-maritime products such as e-Commerce, Intermodal and CEVA cross selling
Professional Qualifications
- Experience within the shipping industry
- Fluency in Dutch and English, French is a preference
- Knowledge of MS Office software, CRM software
- Good communication skills (oral & written)
- Customer focused and result driven
- Building relationships & Team player
- Decision quality and problem solving skills
- Able to create presentations
- Priority setting and time management
- The ability to multitask and quickly change your focus
- Adhere to company guidelines and procedures
Benefits you can expect
- Attractive remuneration package
- Solid pension with contributions fully covered by the company
- Annual performance bonus subject to personal and company performance
- Collective health insurance with discount on additional packages
- Opportunity to participate in volunteer initiatives
- Access to 3000+ learning resources and courses
- Birthday bonus
The recruitment process is handled by MARPRO. For questions, please contact us on
+31 6 5472 5675.
If interested, please upload your motivated application and CV, by clicking the apply link. You receive a confirmation when you have completed the application process. If you haven´t received a confirmation e-mail within 10 minutes after applying, please check your spam folder. In case you locate it in the spam folder, remember to white-list the domain, so you receive invitations to interviews etc.
- Job type
- Sales
- Locations
- Rotterdam, Netherlands
![Picture of Anastasiya Ponomaryova](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/e70ee38e-11ff-4f1b-a617-089603392371/original.jpeg)
About Marpro Group
We strongly encourage you to connect with MARPRO, to be considered for job openings that are not publicly listed. It is 100% free and confidential to join our talent pool and you can create your personal profile in few minutes.
We are your gateway to Maritime & Shipping talent. Whether you’re a maritime or logistics company seeking exceptional professionals or a skilled individual searching for the next career opportunity, we connect the right talent with the right employers. Our extensive network and industry-specific expertise ensure a seamless recruitment process, making us the preferred choice for Maritime & Shipping staffing solutions.
We have the full and exclusive mandate to all positions listed and all applications have to go via MARPRO Group.
Sales Support Officer
Are you eager to become a part of the globally renowned player in the maritime industry? Do you feel like a fish in water providing high-quality support to your customers and colleagues? Apply now!
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